How do I recover a deleted EA account?
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To recover a deleted EA account, you can try resetting your password if you haven’t created a new EA Account using the email address associated with your deleted account, or reach out to the live support team on the EA Help site for assistance. If you’re no longer able to access the email associated with your EA account, you’ll need to contact the EA support team directly to restore access to your account.
Understanding EA Account Recovery
Recovering a deleted EA account can be a straightforward process if you have the right information and follow the correct steps.
Frequently Asked Questions
Recovering Deleted Accounts
- What to do if EA account email is deleted? If your EA account email is deleted, you can try to update your email address in your EA Account and Billing Settings by clicking on the About Me tab and editing your email address.
- How do I access my old EA account? You can access your old EA account by navigating to EA Help, clicking Contact Us, choosing Origin as your product, and selecting Restore account as your issue.
- Can deleted account be recovered? Yes, if you deleted your Google Account recently, it may still be recoverable by going to g.co/recover and entering your Gmail address.
- How do I recover my EA account without email? If you’re no longer able to access the email associated with your EA account, you’ll need to reach out to the live support team on the EA Help site for assistance.
- How long does it take for EA to email back? The response time from EA support may vary depending on the issue, but you can usually expect an email within 72 hours.
EA Account Management
- Does EA delete inactive accounts? EA may delete accounts that have been left maliciously idle for two years, but accounts with games will not be deleted.
- How do I know if I already have an EA account? You can check if you already have an EA Account by trying to log in to see if you’re already signed up, or by checking if you’ve bought games from the EA store or played an EA game online.
- Can I merge two EA accounts? Yes, if you have multiple EA Accounts with games on them, one of the EA advisors may be able to help combine your accounts.
Cloud Saves and Game Data
- How do I restore my Origin cloud saves? You can restore your last local save by going to your Game Library in Origin, right-clicking on your game, and clicking Restore Save.
- Where are EA save files? Your saves are kept in your user files in your ‘my documents’ folder, not your program files.
- Can I recover data from cloud storage? Yes, you can recover your data from cloud storage by using the sync and restore features that most cloud service providers offer.
EA App and Origin
- What happens if I delete EA App? If you uninstall the EA app from your computer, you won’t be able to play any games or use any extra content that you’ve downloaded until you reinstall it.
- Does the EA App delete origin? The EA App is intended to replace Origin, and uninstalling Origin is possible when moving to the EA App.
- Will deleting EA App delete games? No, your games are owned by your EA account, not your computer or your particular install of the EA App, so you won’t lose anything if you uninstall and reinstall the EA App.
Account Security and Support
- How do I chat with EA support? You can chat with EA support by selecting Chat with us or Start chat on the EA Help site, logging in with your EA Account credentials, and filling in the contact form with your information.