How to Recover Your Nintendo Account
To recover your Nintendo Account, you can start by visiting the Nintendo Accounts website and signing in with your email address and password, or by using a passkey or Google/Apple ID if you have linked them to your account, and then follow the prompts to reactivate or reset your account as needed. If you are unable to access your account, you can contact Nintendo customer support by calling 1-800-255-3700 for assistance with recovery and reactivation.
Understanding Nintendo Account Recovery
Recovering a Nintendo Account involves several steps and options, depending on the specific situation.
Account Recovery Steps
If you have forgotten your Nintendo Network ID or password, you can visit the Forgot NNID website and enter your email address to receive a recovery email with your Nintendo Network ID(s).
Reactivating a Deactivated Account
If your account has been deactivated, you can reactivate it by signing in to the Nintendo Accounts website and selecting the Reactivate option, but this must be done within four weeks of the deletion date to avoid permanent deletion.
Frequently Asked Questions
What happens if I lose my Nintendo Account?
You may reactivate your account for a period of four weeks after deletion; once this time frame has passed, the account will be permanently deleted and cannot be restored.
How do I get to my Nintendo Account?
You can access your Nintendo Account using your email address, password, passkey, or Google/Apple ID.
How to Recover Nintendo Account | Forgot Login Password?
You can reset your password by selecting “Forgot Your Password?” on the Nintendo Account login screen, entering your email address, and following the prompts to confirm your identity and create a new password.
Why can’t I connect to my Nintendo Account?
Verify that you are entering your Nintendo Network ID password correctly, and if you forgot your password, you will need to reset it.
Can you recover Nintendo Account without email?
If you no longer have access to the email address associated with your Nintendo Account and cannot reset your password, you should contact Nintendo support for assistance.
How do I recover saved data on a Switch?
Previously backed up save data is automatically restored when re-downloading software from the Nintendo eShop, or you can use the Save-Data Backup option within Data Management.
Will deleting your Nintendo Account delete everything?
Deleting a Nintendo Account will result in the loss of all data associated with it, including digital content, My Nintendo rewards, and save data.
Do Nintendo accounts expire?
After 30 days, the Nintendo Account is permanently deleted from Nintendo’s files and cannot be restored.
Can I transfer my Nintendo account to another email?
You can update your email address by signing in to the Nintendo Account website, selecting User information, and editing your email address.
Can Nintendo change my email for me?
If you do not have access to the email address associated with your Nintendo Account, Nintendo can update your email address for you if you contact their support.
How do I contact Nintendo customer support?
You can contact Nintendo support by visiting their website or calling their Consumer Assistance Hotline at 1-800-255-3700.
Are switch saves backed up?
With a Nintendo Switch Online membership, your save data is automatically backed up to the cloud, and you can also use the Save Data Cloud service to backup your data.
Is my switch data saved?
Game save data is stored on the console’s System Memory, regardless of whether you are playing downloadable software or using a game card.
What to do if you lose your Nintendo Switch?
If you lose your Switch, you should contact Nintendo and provide your email address, Nintendo Account information, and serial number (if available) to report the loss.
Why can’t I access Nintendo Switch Online?
Try airplane mode, restarting your console, or connecting to a different network to resolve any issues accessing Nintendo Switch Online.
Do both accounts need Nintendo online?
Each Nintendo Account needs an Individual Membership or must be part of a Family Membership to access Nintendo Switch Online + Expansion Pack benefits.
How to bypass 2-step verification Nintendo Account?
You can delete 2-Step Verification settings by signing in to the Nintendo Account website, selecting Sign-in and security settings, and editing your 2-Step Verification options.