How do I secure Ubisoft?
To secure your Ubisoft account, you need to activate 2-Step Verification, review your account’s login history, avoid using common passwords, update your password, and review the security of your email address. By taking these steps, you can significantly reduce the risk of unauthorized access to your account and protect your personal and gaming information.
Understanding Ubisoft Account Security
Securing your Ubisoft account is crucial to prevent account takeover fraud and protect your gaming experience. 2-Step Verification is an optional security feature that requires a unique code to be entered in addition to your password when logging in from an untrusted device.
Frequently Asked Questions
1. What is 2-Step Verification for Ubisoft?
2-Step Verification is a security feature that requires a unique code to be entered in addition to your password when logging in from an untrusted device, which can be sent via email, SMS, or displayed on a mobile app.
2. How do I add a trusted device to Ubisoft?
To add a trusted device, navigate to the Account Management website, log in with your account details, enter your 2-Step verification code, and tick the Remember this device box.
3. How do I verify my Ubisoft account?
Head to the Account Management login page, log in with your Ubisoft account information, and you will be prompted to verify your account.
4. What happens if I don’t use 2-Step Verification?
If you remove this extra layer of security, you will only be asked for a password when you sign in, making it easier for someone to break into your account.
5. Can I opt out of 2-Step Verification?
Yes, you can turn off 2-Step Verification by going to the Security page of the account management website, selecting Manage, and choosing Deactivate.
6. Why does Ubisoft keep asking for a verification code?
2-Step Verification is an optional security feature that requires a unique code to be entered in addition to your password when logging in from an untrusted device.
7. How do I recover my Ubisoft account without 2-Step Verification?
If you cannot access your usual verification method, recovery codes can be used instead, which will be sent in an email from [email protected] with the subject line 2-Step Verification Recovery Codes.
8. What is the Ubisoft authentication error?
The authentication error usually means that your game is activated on a different Ubisoft account, and you need to log into Ubisoft Connect using the credentials used to activate the game.
9. Why can’t I link my Ubisoft account?
This means that the Ubisoft account you are trying to link to an Xbox account has previously been linked to a different Xbox account, creating a permanent connection.
10. What is my Ubisoft Connect activation code?
You can find your activation code by going to the Account Information page, selecting My Games, finding the game that you need, and selecting Show Key.
11. Which Authenticator does Ubisoft use?
Google Authenticator is the recommended authenticator app for Ubisoft, available on iOS and Android devices.
12. Why do I have to keep signing into Ubisoft?
To ensure a secure connection when launching some older Ubisoft titles in Ubisoft Connect PC, you may be prompted to re-enter your password.
13. How do I fix the Ubisoft problem authenticating ownership?
To resolve this issue, log out of Ubisoft Connect PC and log in again with the Ubisoft account your game has been activated on before launching the game again through Steam.
14. How do I get a new email verification for Ubisoft?
To verify your email address, head to the Account Management login page, log in with your Ubisoft account information, and you will be prompted to verify your account.
15. Why is it making me verify my account?
2-Step Verification helps make sure your personal information stays private, safe, and secure by adding a quick second step to verify that it’s you signing in.