What is the Locked Heroes Bug Overwatch?

The locked heroes bug in Overwatch 2 refers to a frustrating issue where players, especially those who have previously played the original Overwatch, find that their heroes are locked, requiring them to unlock these characters again through gameplay or other means. This bug occurs when the game mistakenly identifies a player’s account as new, prompting them to go through the Overwatch 2 First-Time User Experience (FTUE) tutorial, which includes unlocking heroes as part of the onboarding process.

Understanding the Locked Heroes Bug

The locked heroes bug has been a significant point of discussion among Overwatch 2 players, particularly those who have transitioned from the original Overwatch. This issue not only affects access to favorite heroes but also impacts the overall gaming experience, as players must spend time unlocking characters they previously had access to.

Causes and Solutions

The primary cause of the locked heroes bug is the game’s incorrect identification of a player’s account status. Blizzard, the game’s developer, has acknowledged this issue and provided temporary solutions, such as logging out and logging back into the game to potentially resolve the problem.

Frequently Asked Questions (FAQs)

1. What is the locked heroes bug in Overwatch 2? The locked heroes bug in Overwatch 2 is an issue where players find their heroes locked, even if they have previously unlocked them in the original Overwatch.

2. Why are my heroes locked in Overwatch 2? Heroes are locked due to the game incorrectly identifying your account as new, requiring you to go through the FTUE tutorial and unlock heroes again.

3. How do I fix the locked heroes bug? To fix the bug, try closing Overwatch 2 and relaunching it. If the issue persists, you may need to keep restarting the game until it resolves.

4. Can I still unlock Kiriko? Yes, Kiriko can be unlocked by completing seven challenges related to winning games with Support heroes and mastering Kiriko’s abilities in the Practice Range.

5. Is Junker Queen a free hero? Junker Queen can be unlocked by winning games as a Tank hero or playing in Quick Play, Competitive, or No Limits modes.

6. Why was Mei removed from Overwatch 2? Mei was temporarily removed due to a bug with her Ice Wall ability that allowed heroes to reach unintended locations.

7. Will Overwatch 1 owners get all heroes in Overwatch 2? Overwatch 1 owners will have access to all heroes except Kiriko, who can be unlocked through challenges or the battle pass.

8. How many heroes do you start with in Overwatch 2? If you didn’t own Overwatch 1, you start with 15 out of 35 heroes unlocked.

9. Can you unlock heroes through the battle pass? Yes, heroes can be unlocked through the battle pass, which has both free and premium tracks.

10. Is Kiriko free for OW1 players? Kiriko is free for players who own the original Overwatch, according to Blizzard.

11. Why are my own heroes locked? This happens when the game incorrectly identifies your account as new, prompting the FTUE tutorial.

12. How do you unlock locked heroes in Overwatch 2? Locked heroes can be unlocked by playing the game, completing challenges, or progressing through the battle pass.

13. What is the hero lock mode? Hero Lock mode is a feature that allows players to automatically lock onto a target, useful in games like Mobile Legends.

14. Is Kiriko paid? Kiriko can be unlocked for free by completing specific challenges or through the battle pass, which includes both free and paid options.

15. Why is Kiriko locked in ranked? Kiriko is temporarily locked in ranked mode for balancing purposes, a common practice with new hero releases in Overwatch 2.