What to do if you forgot the password and email Nintendo Network ID?
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If you forgot the password and email associated with your Nintendo Network ID, you can recover your account by going to the Nintendo Account website, selecting “Forgot Your Password?”, and following the prompts to reset your password and retrieve your email address. To reset your password, you will need to enter the email address registered to your Nintendo Account, and then follow the instructions to verify your identity and create a new password.
Recovering Your Nintendo Network ID
To recover your Nintendo Network ID, go to the Nintendo website and select “Login or Create New Account”, then choose “Forgotten ID or Password”. Enter the sign-in information for your Nintendo Network ID, and then enter the verification code sent to the email address associated with your Nintendo Network ID.
Frequently Asked Questions
What if I don’t remember the email address, birth date, and/or nickname associated with my NNID?
If you don’t remember the email address, birth date, and/or nickname associated with your NNID, please contact Nintendo support for additional assistance.
How do I reset my Nintendo Network ID without email?
If you forgot your email address, you won’t be able to reset your Nintendo Network ID password using the standard method, and you should contact Nintendo support for help.
Can I recover a deleted Nintendo Network ID?
Important: You may reactivate your account for a period of 30 days after deletion; once this time frame has passed, the account will be permanently deleted and cannot be restored.
Does deleting a Nintendo Network ID delete everything?
Deleting the Nintendo Network ID will also delete all Nintendo eShop licenses and balances on both the Wii U and Nintendo 3DS family systems.
How do I recover my Nintendo Account without password?
To reset your Nintendo Account password, open the Nintendo Account login screen, select “Forgot Your Password?”, enter the email address registered to your Nintendo Account, and follow the prompts to reset your password.
Can Nintendo Network ID be changed?
The Nintendo Network ID (username) and country cannot be changed once the account is created; the only way to change this information is to create a new Nintendo Network ID.
How do I unlink my Nintendo Network ID from my Nintendo Account?
To unlink an NNID from your Nintendo Account, select User information, then Linked accounts, click Edit, and then click the checkmark next to Nintendo Network ID to remove the link.
Why is my Nintendo Network ID not working?
Verify that you are entering your Nintendo Network ID password correctly; if you forgot your Nintendo Network ID password, you will need to reset it.
How do I find out what email I used for my Nintendo Network ID?
After signing in to your Nintendo Account, you can review your sign-in information through the Nintendo Account website; your Nintendo Account email address will display.
Can I delete my Nintendo Network ID and make a new one with the same email?
Only a single email address can be linked to one Nintendo Account; if the email address you have entered is already registered, it cannot be used again.
How do I merge Nintendo accounts?
Nintendo is not able to combine two different Nintendo Accounts together into one; however, you can link up to 8 Nintendo Accounts to a single Nintendo Switch console.
Can I link my Nintendo Network ID to another 3DS?
It is not possible to link the same Nintendo Network account to multiple Wii U or multiple Nintendo 3DS family systems at the same time.
Can I have multiple Nintendo Network ID?
No: only one Nintendo Network ID can be associated with a Nintendo 3DS family system at a time; if you have the wrong Nintendo Network ID associated with your system, you will need to format the system.
How do I change my Nintendo Network ID password?
To change your Nintendo Network ID password, access the Nintendo Network ID Settings, select Password Settings, and then select Change Password to update the password associated with your Nintendo Network ID.
What happens if you lose your Nintendo Account?
You may reactivate your account for a period of four weeks after deletion; once this time frame has passed, the account will be permanently deleted and cannot be restored; deleting your Nintendo Account will not delete your Nintendo Network ID or any linked Google account or Apple ID.
Is Nintendo Network ID important?
By registering a Nintendo Network ID to your Wii U or Nintendo 3DS, you can enjoy a wide range of network services, including online multiplayer and interactions, as well as access to great downloadable content from Nintendo eShop.
Will I lose my games if I delete my NNID?
If you delete your Nintendo ID on your 3DS, every game, every software that you have purchased from the eShop will be lost forever; deleting your NNID will also delete your digital money, your friends list, and your registered email address.
Can I have 2 accounts on one Switch?
Yes: up to 8 user accounts can be created on one console; on the HOME Menu, select “System Settings” → “Users” → “Add User”.
How do I change my email on my Switch?
To change your email on your Switch, go to the Nintendo Account website, sign in to your Nintendo Account, select “User info”, scroll down to the “E-mail” section, and click “Edit”.
Are Nintendo Accounts free?
A Nintendo Account can be created for free (no cost involved); only users age 16 or older can create their own Nintendo Account; accounts for children under age 16 can be added to a Nintendo Account family group by their parent/guardian.