Where are my battle net gifts?
Quick answer
This page answers Where are my battle net gifts? quickly.
Fast answer first. Then use the tabs or video for more detail.
- Watch the video explanation below for a faster overview.
- Game mechanics may change with updates or patches.
- Use this block to get the short answer without scrolling the whole page.
- Read the FAQ section if the article has one.
- Use the table of contents to jump straight to the detailed section you need.
- Watch the video first, then skim the article for specifics.
▶
Your Battle.net gifts are sent to your friend’s BattleTag and can be claimed on the Battle.net App or by logging into My Gifts, once the payment is processed and the order status is Complete, which can take up to 48 hours. If your friend is not receiving an email, check that you sent the gift to the correct email address or ask your friend to correctly set up the filters of the email provider.
Understanding Battle.net Gifts
How Gifts are Sent
Battle.net gifts are a great way to show your appreciation for your friends and fellow gamers. When you purchase a gift from the Battle.net Shop, it is sent to your friend’s BattleTag, where they can claim it on the Battle.net App or by logging into My Gifts.
Frequently Asked Questions
- Where do battlenet gifts show up? Battlenet gifts show up in the recipient’s BattleTag, where they can be claimed on the Battle.net App or by logging into My Gifts.
- How do I check my Battlenet purchases? You can review your Battle.net purchases on your Transaction History page.
- How long do battle net purchases take? Battle.net purchases are usually processed within 10 minutes, but in some rare cases, transactions could be delayed for up to 48 hours.
- Why is my Battle.net gift not sent? Battle.net gifts are sent once the payment is processed and the order status is Complete, which can take up to 48 hours.
- How to Gift Battle.net credits/money on Battle.net for Diablo, StarCraft, World of Warcraft, etc… You can buy Battle.net Balance as a gift to another account through the Battle.net shop.
- Why is my Battle.net gift pending? If your order status is Submitted or Pending, it means your payment was not processed yet, and your transaction is in progress.
- Does Battle.net issue refunds? Yes, you can request a refund using the Blizzard support site and selecting the relevant game or order.
- What is the max Battle.net balance? You can add Battle.net Balance up to a maximum of $350, or $110 if you do not have an Authenticator linked to your account.
- Are Battle.net refunds instant? No, refunds usually take 3-10 working days to fully complete, and depending on the payment method, the transaction can take up to 6 weeks.
- How do I know if Blizzard gifts have been processed? Gifts are only sent once payment for your order is complete, and you can check your order status in your Transaction History page.
- Why can’t my Battle.net account make purchases? You will receive an error if your purchases are restricted by Parental Controls, which can be disabled in the Parental Controls Dashboard.
- How much money I spent on Blizzard? You can view your World of Warcraft payment history on your Transaction History page, but WoW Subscriptions prior to 2015 cannot be viewed on the website.
- How do I redeem a Battle.net gift code? To redeem a Battle.net gift code, log in to your Battle.net Account, click on your account name, select Account Settings, click the Add a Game Key button, enter your code, and click Redeem Code.
- What is a battlenet gift card? A Battle.net Gift Card provides you with a set amount of money to spend on digital content on Battle.net, including games, items, and services.
- Can I gift my Battle.net balance? No, it is not possible to transfer Balance from one Battle.net account to another, but you can buy Battle.net Balance as a gift to another account through the Battle.net shop.