Why are my Overwatch skins not transferring to Overwatch 2?
Quick answer
This page answers Why are my Overwatch skins not transferring to Overwatch 2? quickly.
Fast answer first. Then use the tabs or video for more detail.
- Watch the video explanation below for a faster overview.
- Game mechanics may change with updates or patches.
- Use this block to get the short answer without scrolling the whole page.
- Read the FAQ section if the article has one.
- Use the table of contents to jump straight to the detailed section you need.
- Watch the video first, then skim the article for specifics.
▶
Your Overwatch skins are not transferring to Overwatch 2 because the account merging process is still underway, and it requires your console and Battle.net accounts to be linked, allowing all your cosmetics, including skins, to be unified and available in Overwatch 2. To resolve this, ensure that your accounts are connected, and if not, link them through the connections page on Battle.net, and then try unlinking and relinking them again to sync your Overwatch 1 data with Overwatch 2.
Frequently Asked Questions
General Information
- What happens to my Overwatch 1 progress in Overwatch 2? All your progress and unlocks will be stored and unified on your Battle.net account, including credits, tokens, competitive points, stats, and presets.
- Can I still transfer my Overwatch 1 data to Overwatch 2? Yes, players are able to move accounts from any platform to Overwatch 2, allowing you to get all of your skins, level, and endorsement level within Overwatch 2.
- How do I enable the Overwatch 2 shop? To enable the Overwatch 2 shop, login to Battle.net, go to connections, disconnect any unnecessary accounts, and then relaunch Overwatch 2.
Skins and Cosmetics
- Will my Overwatch skins still be available in Overwatch 2? Yes, all cosmetics, including skins, will be available in Overwatch 2 when the account merging process is complete.
- Can I still unlock old skins in Overwatch 2? Yes, all Epic and Legendary skins from Overwatch 1 will be available to unlock at all times through the Hero Gallery.
- What are the rarest skins in Overwatch? The rarest Overwatch skins include Pink Mercy, Zarya Alien Skin, Bastion Blizzcon, Widowmaker Noire, and Brigitte’s Medic Skin.
Account Merging and Cross-Progression
- How do I merge my Overwatch accounts? To merge your accounts, link your console and Battle.net accounts through the connections page on Battle.net.
- What happens if I merge my Overwatch accounts? Once merged, all your progress and unlocks will be unified on your Battle.net account.
- Does Overwatch 2 support cross-progression? Yes, Overwatch 2 supports cross-progression, allowing players to merge their previous Overwatch accounts on console and PC into one Battle.net profile.
Gameplay and Shop
- How does the Overwatch 2 item shop work? The Overwatch 2 shop allows you to buy cosmetic items with Overwatch Coins, including a Just for You section with personalized offers.
- Can I buy characters in Overwatch 2? Yes, you can buy the Overwatch 2 New Heroes Starter Pack to gain access to new heroes.
- What characters are free in Overwatch 2? Heroes like Junker Queen, Sojourn, Lucio, Mercy, Moira, Orisa, Pharah, and Reaper are automatically unlocked in Overwatch 2.
Technical Issues
- Why are my skins not showing up in Overwatch 2? Ensure your console and Battle.net accounts are connected, and try unlinking and relinking them again to resolve the issue.
- What happens if I leave a match in Overwatch 2? If a teammate has left the match, you can leave without a penalty, but you will still receive a loss.
- How do I get my Overwatch 1 skins back in Overwatch 2? To recover your Overwatch 1 skins, link your console and Battle.net accounts, and then try unlinking and relinking them again to sync your data.