How to Contact League of Legends?
As a League of Legends player, you may encounter various issues while playing the game, such as technical difficulties, account problems, or simply want to provide feedback. In this article, we will guide you on how to contact League of Legends and get assistance.
Reporting Issues
Before contacting the League of Legends support team, make sure to report the issue you’re experiencing. Reporting issues helps the developers and support team to identify and resolve problems quickly. You can report issues through the game client or the League of Legends website.
In-Game Reporting
- Summoner’s Name: Enter your summoner’s name to report an issue.
- Issue Type: Select the type of issue you’re experiencing, such as game bugs, gameplay issues, or technical problems.
- Issue Description: Provide a detailed description of the issue, including any error messages or screenshots.
- Reproduce Steps: Describe the steps to reproduce the issue.
Website Reporting
- Go to the League of Legends Support Website.
- Click on "Report an Issue" at the top right corner of the page.
- Select the type of issue you’re experiencing and provide a detailed description.
- Click "Submit" to report the issue.
Contacting the Support Team
Email Support
- Go to the League of Legends Support Website.
- Click on "Contact Us" at the bottom of the page.
- Fill out the contact form with your summoner’s name, email address, and a detailed description of the issue.
- Click "Send" to send the email.
Live Chat
- Go to the League of Legends Support Website.
- Click on "Live Chat" at the top right corner of the page.
- Log in with your summoner’s name and password.
- Wait for a support agent to become available and start chatting.
Phone Support
- League of Legends offers phone support in selected regions. Check the support website for availability and hours of operation.
Social Media
League of Legends has official social media channels, including Twitter, Facebook, and Reddit. You can reach out to the developers and support team through these channels to ask questions or report issues. Be sure to follow the official channels and respond to comments and messages in a respectful manner.
Frequently Asked Questions
Q: How do I contact League of Legends support?
A: You can contact League of Legends support through in-game reporting, website reporting, email, live chat, phone support (in selected regions), and social media.
Q: How long does it take to resolve an issue?
A: The time it takes to resolve an issue varies depending on the complexity of the problem. Typically, issues are resolved within 24-48 hours.
Q: Can I get a refund for my skin or champion?
A: Refund Policy. Refunds are only available for certain circumstances, such as account hacking or technical issues.
Q: How do I report a bug in the game?
A: Report a bug through the in-game reporting tool or the website reporting tool. Provide detailed steps to reproduce the issue and any error messages or screenshots.
Q: Can I ask for a compensation for a bug-caused loss?
A: Unfortunately, League of Legends does not offer compensation for losses caused by bugs or technical issues. However, you can report the issue to help the developers improve the game.
Q: How do I contact my in-game friends?
A: You can contact your in-game friends through the game client or the website. Go to the friends tab and click on a friend’s name to send a message or invite to party.
Q: Can I request a patch note for a specific champion?
A: Yes, you can submit a feedback ticket on the website or report it through the in-game reporting tool. The developers review feedback and prioritize patches based on community feedback and game performance.
Q: How do I track my account activity?
A: Log in to your account on the League of Legends Website and go to the Account Activity page. You can view login history, purchase history, and other account activities.
Conclusion
Contacting League of Legends support is a straightforward process that can help you resolve issues, provide feedback, or simply ask questions. Remember to report issues through the game client or website, and use the various support channels, including email, live chat, and social media. By following these steps, you’ll be able to get assistance and enjoy playing League of Legends.