Can You Get a Refund from Ubisoft?
Yes, you can request a refund for a game purchased from Ubisoft, but there are certain conditions that must be met. According to the information provided, you can request a refund for a Ubisoft Connect game within 14 days of purchase and with less than two hours of playtime. However, please note that there may be restrictions on certain games.
Here are some frequently asked questions about refunds from Ubisoft:
1. Can I request a refund for a digital PC game purchased from Ubisoft?
Yes, you can request a refund for a digital PC game within 14 days of purchase, as long as the game has not been played for more than two hours. Refund requests for digital PC games can be submitted on the Order History page of the Ubisoft Store.
2. Can I refund purchases in Rainbow Six Siege?
No, refunds for in-game purchases, such as skins, in Rainbow Six Siege are nonrefundable.
3. Can I refund Siege on Steam?
According to Steam’s refund policy, you can request a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. However, it is important to note that each refund request is subject to review by Steam.
4. What happens when you refund a Uplay game on Steam?
When you refund a Uplay game on Steam, it is reported that the Uplay version of the game retains the same key as Steam, even after the refund. To repurchase the game, you would need to buy it from the Steam Store to receive the same key.
5. Does Ubisoft offer refunds in 2022?
There is no information provided regarding Ubisoft’s refund policy for 2022. It is always best to refer to their official website or contact Ubisoft customer support for the most up-to-date information.
6. Will I receive my money back if I refund a game on Steam?
According to Steam’s refund policy, if a refund is approved, you will receive the refund in Steam Wallet funds or through the same payment method used for the purchase. If Steam is unable to issue a refund via the initial payment method, the full amount will be credited to your Steam Wallet.
7. Can I refund a Steam game I never played?
Yes, you can request a refund for a Steam game you have not played if it has been less than 14 days since the purchase and less than 2 hours of playtime.
8. Will Steam refund a game over 2 hours of playtime?
Steam will issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. This includes online, offline, and shared library playtime.
9. Will Steam refund a game after 14 days?
While Steam’s refund policy typically allows for refunds requested within 14 days of purchase, it is important to note that it is at their discretion. Success with refund requests after 14 days may be lower.
10. How long will a Steam refund take?
Approved refunds from Steam can take up to 7 days to appear in your account. However, refunds to international payment methods may take longer. If a refund has not appeared after 7 days, it is recommended to contact your bank directly to inquire about any pending refunds on your account.
In conclusion, Ubisoft does offer refunds for their games, with specific conditions and limitations. It is always best to familiarize yourself with the refund policy of each individual platform, such as Ubisoft and Steam, before making a purchase.